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Shipping Information

• To those paying Cash On Delivery, we will only ship out after we have verified your email and phone number. • We do not accept Cash on Delivery purchases for Transportes Loja shipping. • We do not ship anything from the Food & Drink Category through Transportes Loja. • When we’ve made our delivery, you will be contacted (write in the Checkout Notes space, if you have a preferred means of communication). • For the ease of our customers, Marino has been gracious to offer his eco-tienda as a free pick-up location. He deserves gratitude. If paying Cash on Delivery, try to bring exact change. Please retrieve your product within a week of our delivery. We will hound you incessantly if you don’t. • Mis Carnes usually delivers the day after we’ve transferred our products to them. • We do not assume responsibility for anything that may happen to our products after they have left our hands.

Why Our Products Are Special

Our aim at Sierra y Cielo is to regenerate a degraded part of the mountainside, while simultaneously providing quality herbal and animal products for ourselves and our community. We raise our animals with the love and respect that all living things deserve. Our gardens are grown in a way that adds nutrients to the soil and improves bio-diversity. By doing things this way, we hope to be an example of how well kind animal husbandry and holistic garden practices work. Look for the * in our ingredient list to know what came from our land. Of the remaining products, we are dedicated to first supporting all our friends in the valley, and only then buying from the coast or jungle nearby. Of all our products, only five ingredients come from outside of Ecuador. We are committed to sustaining a positive ecological footprint, making all our products in tiny batches with conscious care.

A Note on Transparency

We are not licensed health care professionals. The information provided regarding the benefits and use of the products on this site and on product packaging is not approved by any government agency. It is for educational purposes only and should not be taken as medical advise or used to to diagnose, treat, cure, or prevent any disease. The ingredients in our products are non-toxic and generally safe, however, some people may have allergies or conditions that may mean certain products are not a good fit for them. Please do your own research or consult with a medical professional in regards to what herbs may may or may not be beneficial to your health, especially if you have pre-existing health conditions, are pregnant, or are breastfeeding.

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